Store Policies
Information Collection and Use
The personally identifiable information we gather at healthylifepharmacy.com varies depending on the type of purchase you are making. If you purchase prescription medications from us we gather the following information as required by law.
The information we gather includes your complete legal name, address, city, state, zip code,social security number, date of birth, home telephone, work telephone (if any),email address, allergies, drug allergies or sensitivities, current diseases,type of medication vial lids you prefer, current diagnosis, past medical history and your preference for generic drugs if available. In some instances we may also need the name of you current pharmacy, their phone number, address,and your prescription numbers and or drug names and dosages. If you would like us to file on your medical insurance for certain items we will also collect your insurance information including the insurance company name, your ID number, insurance company telephone numbers and group number. If paying by credit card we will also offer to store you credit card number, name on your credit card, type of credit card and billing address on our secured server for your convenience on future purchases, you may however chose for us not to store you credit card information and enter it manually each time you shop with us.By submitting this information online you are giving us permission to use this information to fill your prescriptions and contact your physician and insurance company as required for obtaining refills, insurance payment and other information as relevant to your prescription needs.
We will from time to time ask for information concerning how you found our web site, Healthylifepharmacy.com. All personal information listed above is not required for every item you may purchase from Healthylifepharmacy.com, non prescription orders and orders not requiring insurance billing, we will only collect your name, shipping address, billing address and payment information. We will never ask for more information than is required by law or for your order to be filled. Some items in our online database will require drop shipment from the manufacturer, in the event that an item you requested requires drop shipment we will release your name and shipping address only as required for the item to be delivered. All items requiring drop shipment will be noted as such.
Information Use
Healthylifepharmacy.com will use your personally identifiable information as listed above to fill your prescription medication, contact you doctor for refills or questions about an order. We will also use your personal information to obtain reimbursement for services from a third party insurance or your Credit Card Company or bank. We will use you email information to send you purchase invoices, package tracking numbers, our newsletter (if you opted in to receive it, you will not get it by default). We may also send out follow-up emails to determine if you have any questions or problems with certain purchased items and to offer you the chance to purchase accessory items if available, and to offer you the chance to write short testimonial messages that we may share with other shoppers contemplating the same purchase you made. You may however, decide to not receive these follow up email offers for your testimonials or the offer to buy accessories for previously purchased items at discounted prices during the purchase process. These follow-up emails will however, be sent by default if you do not choose to not receive them.
Third Party Information Use
No third party company collects any information personally identifiable or not directly from Healthylifepharmacy.com. We will release personal information to third parties for the following reasons, products that require drop shipment, credit card payment processing, third party insurance processing, to your doctor as required for continuity of care and as required by law. None of these third parties have access to your account or profile information directly.
Legal Disclaimer
Healthylifepharmacy.com will only share your personal information with your physician, your insurance company and to facilitate drop shipping of certain items. Your personal information may also be disclosed as required by law wherein we have good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site or company.
Healthylifepharmacy.com is the web name for the retail pharmacy, Good's Pharmacy. Good's Pharmacy has been operating since 1936 in Tyler, Texas. Your prescriptions will be filled at our retail location and will be labeled from Good's Pharmacy. This in no way reflects the release of your information to a third party. We are required by law to label the prescriptions with the legally licensed name of the pharmacy, Good's Pharmacy, not our web based name Healthylifepharmacy.com.
Methods of Information Collection
You have a choice in the method Healthylifepharmacy.com uses to collect your personal information. You may enter your personal information on our secure web site which is encrypted via 128 bit SSL and transmitted to our secured and encrypted web server.
You may call us toll free at 1-800-491-0074 and one of our staff will be happy to enter your information for you, this method may, however, decrease the availability of some of the web site functions to you.
You may also fax your personal information to us toll free at 1-903-593-4271, this method may also decrease some of the available web site functions to you. Please, DO NOT send your personal information to us via email; use one of the above methods.
We will never sell, rent or use your personal information in a way other than is described above.
Security of Information
Your personal information as described above is stored on our encrypted and secured (via SSL)medical data server. To determine if the page of the site you are visiting is secure; look for the lock icon on the bottom of web browsers such as Netscape Navigator and Internet Explorer. You may also verify the secure status of a web page by looking for the https:// prefix before a web site address rather than the http:// prefix denoting a non-secure page. Not all pages in a web site need to be secured with SSL, just the ones where you enter personal information.Your information is secure from other users of our site as is it from other users of the internet. We follow all HIPPA regulations as they apply to our pharmacy practice. Our web site is hosted by Rack Space, one of the largest and most secure web hosts available. Your information is stored on a server in Rack Space's storage facility that features many security features from biometric sensors to fire-suppression systems. We have taken as many precautions as feasibly possible to insure the privacy of your personal information.
Changing Personal Information
Users may correct any inaccuracies of their personal information via their online account by logging into their account and making the appropriate changes. You may also call us toll free at 1–866-802-7779 or fax us at 1-903-593-4271 and we will be glad to make the changes for you to the extent that we can, we will never ask for your password therefore we can change your prescription information in our pharmacy database but we will not be able to affect changes to your online account as we do not have access to your password.
Cookies
A cookie is a piece of data stored on the customer's computer that is tied to information about the user. The usage of a cookie is in no way linked to any of your personally identifiable information while on our site or your web browsing habits outside of our web site. Cookies come in two types, session identification cookies that terminate as soon as you leave our site. The second type are persistent cookies which are stored on your computers hard disk drive and used to store your password for you to make it easier for you to access your account on the web site We allow no third party cookies to be placed on your computer. You may delete cookies in Internet Explorer by the following method:
To delete a cookie
1. In Internet Explorer, on the Tools menu, click Internet Options.
2. On the General tab, click Settings ,and then click View files .
3. Select the cookie you want to delete, and then, on the File menu,click Delete .
Log Files
Like most standard web site servers we use log files. These log files include internet protocol (IP) addresses, browser type, internet service provider,referring/exit pages, platform type, date/time stamp, and number of clicks used to analyze trends, administer the site, and track user's movement with in the site. The information collected is in no way tied to you or any of you personal information provided on our site. We use a tracking utility to analyze the log files called Index tools that provides us with reports on top and worst sellers and keywords used to find our web site You may see a complete list of the things Indextools shows us and collects at the manufacturer's web site, http://www.indextools.com.
Communications from the Site
Email Follow-ups
Email follow-ups are selected by default to inquire about buyer satisfaction with the products and services of Healthylifepharmacy.com. We will also offer you the chance to buy accessories to certain products at a discounted price. You may decide to offer us a product testimonial or purchase accessories at your discretion. These inquires will be limited to a maximum of two emails, one for the follow up and testimonial request and one for the accessory discount offer.You may opt out of these offerings during the purchase process if you would like. You will receive no more correspondence from us unless you opt to receive our newsletter or sales bulletins.
Service Announcements and Recalls
On rare occasions it is necessary to send out strictly service related announcements via email. For instance, if our service is temporarily suspended due to circumstances out of our control or if a product is recalled due to safety issues or concerns. It is not possible to opt out of these announcements,though you may close you account.
Notification of Changes
If we decide to change our privacy policy, we will post the changes to this privacy statement and to other places in the site we deem as appropriate so our customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use any information we gather in accordance with the privacy policy it was gathered under.
If for any reason we are going to use any personal information in a manner different from that stated at the time it was collected we will notify customers via email. Users will have a choice in whether or not we use their information in this different manner. However, if users have closed or deactivated their account or are otherwise unreachable due to incorrect contact information or technical difficulties they will not be contacted, nor will their personal information be used in this new manner.
Links
This site may contain links to other sites on the internet. Please be aware that Healthylifepharmacy.com is not responsible for the privacy practices of other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each web site that collects personally identifiable information. This privacy statement applies solely to Healthylifepharmacy.com.
Contact Information
If users of Healthylifepharmacy.com have any questions or concerns regarding this statement, they should first contact Shane Magellan, Webmaster for Healthylifepharmacy.com via email here or toll free at 1-866-802-7779.
Cookie Policy
The healthylifepharmacy.com site will place a cookie onto your hard drive to link to your personal information such as account and shipping address and to log you in automatically if chosen during account setup. You must have cookies enabled on your computer for this to function correctly. cookie healthylifepharmacy cookie healthylifepharmacy.com places on your system in no way monitors what you purchase or do on the internet; it solely stores a link to your personal data on healthylifepharmacy.com to ease the use of our site for you and to personalize your shopping experience. By entering your personal information on-line you agree to let us place a cookie for use as described above on your system.
Shipping Policy
Free shipping on scooters, power chairs and all other items is good in the contiguous United States only. No free shipping will be available to Alaska, Hawaii or countries other than the United States.
All orders in the United States shipped via UPS.
Shipping Rates:
Rates vary and depend on the current UPS rates in effect at the time of your purchase. Your UPS shipping charges will be figured and available for you to see prior to checkout. International order shipping charges will have to be figured by weight and your location. The charges will be made available to you prior to order shipment.
NOTE: WE CANNOT SHIP UNTIL UNTIL UNTIL WE RECEIVE THE ORIGINAL WRITTEN PRESCRIPTION PHYSICIAN PHYSICIAN PHYSICIAN. ALL PRESCRIPTIONS FOR CONTROLLED SUBSTANCES MUST BE HAND WRITTEN BY LICENSED LICENSED LICENSED IN THE UNITED STATES.
Some medications require refrigeration and special shipping procedures that will increase delivery prices above those stated, if your order requires these special procedures we will contact you to inform you of this prior to charging your account.
Shipping times will be longer for items that are special order and require special shipping.
There is an extra fee associated with items that require drop shipment from the manufacturer, we will contact you if your order requires drop shipment prior to charging you account.
Allover-size items are subject to current UPS shipping rates based on package size and current surcharges for over sized items. You will be contacted with exact shipping charges prior to your order being charged to your account if your order over sized over sized.
NOTE: UPS will not currently ship to a post office box. All orders placed through healthylifepharmacy.com must be shipped to a physical 911 address.
Shipping charges and policies are subject to change.
Pricing Policy
We continually update our prices to give you the absolute best pricing on prescription drugs available. Therefore, the prescription on healthylifepharmacy on healthylifepharmacy on healthylifepharmacy.com are subject to change without notice. All prices are in US dollars and must be paid as such. If you pay by check your order can be delayed up to 7-14 business days to allow for the check to clear. If you have any questions regarding our pricing policy you can call us at 1-800-491-0074 or email us here.
Web Site Security
All personal information you enter at healthylifepharmacy.com is stored on our encrypted and secured medical data server. Our server is encrypted bit Secure bit Securebit SecurebitSecure Socket Layer (SSL) and has been verified as secure by a third party secured server authentication service. Just click on the picture of the lock on your Internet Explorer Browser or on your Netscape browser to view our certificate details. If you have any further questions or would like to call in your personal information, you can reach us toll free at 1-866-802-7779.
Return Policy
You can return most items for complete refund for a period of 15 days from the date of purchase.All returned items must be in new and resalable condition and in their original packaging. All returned items must be accompanied by a return authorization (RA) number. You may call us toll free at 1-866-802-7779 for your return authorization number. Any item returned without its original packaging including all package inserts and spare parts as applicable or without an RA number will not be refunded and may be refused. You will be responsible for the shipping and packaging charges for the return. Please purchase insurance on all items you return for their full purchase price, we are not responsible for any damage to or loss of returned equipment or supplies during the return shipment.
Multiple unit packages are non-returnable once opened. This includes all urological supplies, diabetic supplies, would care supplies, ostomy supplies Randall other items in multi-unit packaging.
You may return power scooters and wheelchairs for a period of 15 days from the original purchase date as long as they are in new condition with no damage of any kind (including scratches) or tire wear and in their original packaging including all inserts and instructions. The equipment will be rigorously inspected by the manufacturer for signs of abuse or neglect prior to any refund being issued .Equipment damage or defects found to be caused by abuse or misuse of the equipment by the manufacturer will not be refunded and you will be responsible for the return shipping to your location.
You will be responsible for the shipping charges for the return of all scooters and power wheelchairs plus a 15% restocking fee as required by most scooter manufacturers. If the manufacturer does not charge us a restocking fee, we will not charge you a restocking fee. You will, however, be responsible for all shipping charges for the return. Please be sure to purchase insurance on your shipment for the complete purchase price of your equipment, we are not responsible for damage to or loss of your equipment during return shipment.
Carefully inspect your equipment packaging for any signs of damage caused in shipping. We are not responsible for any damage caused during shipment; the shipping carrier will be responsible for damage of this type.
If your scooter or power wheelchair is damaged or defective when you receive it, call us and we will be glad to assist you in obtaining warranty repair of your equipment. The manufacturer of your equipment will choose to repair or replace your equipment at their discretion. All warranty repair of equipment is carried out through the manufacturer's chain of warranty repair centers. You will get service through the closest warranty repair center to your location just as if you bought the product locally. Not all manufacturer's warranties cover the cost of the warranty repair facility coming to your location to perform the repair or to pick up your equipment. You may be liable for charges to cover these services out of your pocket, check with the service center you choose for these charges if any.
HIPPA Privacy Policy
GOOD'S PHARMACY& HOME MEDICAL EQUIPMENT
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
A. OUR COMMITMENT TO YOUR PRIVACY Our organization is dedicated to maintaining the privacy of your identifiable health information. In conducting our business, we will create records regarding you and the treatment and services we provide to you.We are required by law to maintain the confidentiality of health information that identifies you. We also are required by law to provide you with this notice of our legal duties and privacy practices concerning your identifiable health information. By law, we must follow the terms of the notice of privacy practices that we have in effect at the time.
To summarize, this notice provides you with the following important information:
"How we may use and disclose your identifiable health information"
"Your privacy rights in your identifiable health information"
"Our obligations concerning the use and disclosure of your identifiable health information."
The terms of this notice apply to all records containing your identifiable health information that are created or retained by our organization. We reserve the right to revise or amend our notice of privacy practices. Any revision or amendment to this notice will be effective for all of your records our practice has created or maintained in the past, and for any of your records we may create or maintain in the future. Our organization will post a copy of our current notice in our business locations in a prominent location, and you may request a copy of our most current notice during any visit to our business locations.
B. IF YOU HAVE QUESTIONS ABOUT THIS NOTICE, PLEASE CONTACT: Morgan Porter, General Manager at(903) 592-8283 OR
Julie Rothrock, Assistant General Manager at (903)592-8283
C. MAY USE AND DISCLOSE YOUR HEALTH INFORMATION IN THE FOLLOWING WAYS
The following categories describe the different ways in which we may use and disclose your identifiable health information.
1. Treatment.Our organization may use your identifiable health information to treat you. For example, information obtained by a respiratory therapist or other member health care your healthcare health health care will be recorded in your record and used to determine the course of treatment that should work best for you. Many of the people who work for our organization may use or disclose your identifiable health information in order to treat you or to assist others in your treatment .Additionally, we may disclose your identifiable health information to others who may assist in your care, such as your physician, therapists, spouse,children or parents.
2. Payment.Our organization may use and disclose your identifiable health information in order to bill and collect payment for the services and items you may receive from us. For example, we may contact your health insurer to certify that you are eligible for benefits (and for what range of benefits), and we may provide your insurer with details regarding your treatment to determine if your insurer will cover, or pay for, your treatment. We also may use and disclose your identifiable health information to obtain payment from third parties that maybe responsible for such costs, such as family members. Also, we may use your identifiable health information to bill you directly for services and items.
Health CARE. Health Care Operations. Our organization may use and disclose your identifiable health information to operate our business. As examples of the ways in which we may use and disclose your information for our operations, our organization may use your health information to evaluate the quality of care you received from us,or to conduct cost-management and business planning activities for our business. In addition, we may ask your name, your physician's name, and other identifiable information when you deliver a prescription to be filled. We may also call you by name when your prescription is ready.
4.Reminders. Our organization may use and disclose your identifiable health information to contact you and remind you of prescription refills/visits/deliveries.
5.Health-Related Benefits and Services. Our organization may use and disclose your identifiable health information to inform you of health-related benefits or services that may be of interest to you.
6. Release of Information to Family/Friends. Our organization may release your identifiable health information to a friend or family member that is helping you pay for your health care, or who assists in taking care of you.
7.Disclosures Required By Law. Our organization will use and disclose your identifiable health information when we are required to do so by federal, state or local law.
8.Emergencies. We may use or disclose your protected health information in an emergency treatment situation. If this happens, we shall try to obtain your consent as soon as reasonably practicable after the delivery of treatment. If we are required by law to treat you and have attempted to obtain your consent but are unable to obtain your consent, we may still use or disclose your protected health information to treat you.
9.Communication Barriers. We may use and disclose your protected health information if we attempt to obtain consent from you but are unable to do so due to substantial communication barriers and we determine, using professional judgment, that you intend to consent to use or disclosure under the circumstances.
D. USE AND DISCLOSURE OF YOUR IDENTIFIABLE HEALTH INFORMATION IN SPECIAL SPECIAL CIRCUMSTANCES SPECIALCIRCUMSTANCES
The following categories describe unique scenarios in which we may use or disclose your identifiable health information:
1. Public Health Risks. Our organization may disclose your identifiable health information to public health authorities that are authorized by law to collect information for the purpose of:
"Maintaining vital records, such as births and deaths"
"Reporting child abuse or neglect"
"Preventing or controlling disease, injury or disability"
"Notifying a person regarding potential exposure to a communicable disease"
"Notifying a person regarding a potential risk for spreading or contracting a disease or condition"
"Reporting reactions to drugs or problems with products or devices"
"Notifying individuals if a product or device they may be using has been recalled"
"Notifying appropriate government agency(ies) and authority(ies) regarding the potential abuse or neglect of an adult patient (including domestic violence); however, we will only disclose this information if the patient agrees or we are required or authorized by law to disclose this information"
"Notifying your employer under limited circumstances related primarily to workplace injury or illness or medical surveillance."
2. Health Oversight Activities. Our organization may disclose your identifiable health information to a health oversight agency for activities authorized by law .Oversight activities can include, for example, investigations, inspections,audits, surveys, licensure and disciplinary actions; civil, administrative, and criminal procedures or actions; or other activities necessary for the government to monitor government programs, compliance with civil rights laws and the health care system in general.
3. Lawsuits and Similar Proceedings. Our organization may use and disclose your identifiable health information in response to an order from a court or administrative officer, if you are involved in a lawsuit or similar proceeding. We also may disclose your identifiable health information in response to a discovery request, subpoena, or other lawful process by another party involved in the dispute, but only if we obtain reasonable assurance that you have been notified of the request or that there is an order protecting the information the party has requested.
4. Law Enforcement. We may release identifiable health information if asked to do so by a law enforcement official:
"Regarding a crime victim in certain situations, if we are unable to obtain the person's agreement."
"Concerning a death we believe might have resulted from criminal conduct."
" Regarding criminal conduct at our offices."
"In response to a warrant, summons, court order, subpoena or similar legal process"
"To identify/locate a suspect, material witness, fugitive or missing person."
"In an emergency, to report a crime (including the location or victim(s) of the crime, or the description, identity or location of the perpetrator)"
5. Serious Threats to Health or Safety.Our organization may use and disclose your identifiable health information when necessary to reduce or prevent a serious threat to your health and safety or the health and safety of another individual or the public. Under these circumstances, we will only make disclosures to persons or organizations authorized by law.
6.Military. Our organization may disclose your identifiable health information if you are a member of U.S. or foreign military forces(including veterans) and if required by the appropriate military command authorities.
7. National Security. Our organization may disclose your identifiable health information to federal officials for intelligence and national security activities authorized by law. We also may disclose your identifiable health information to federal officials in order to protect the President, other officials or foreign heads of state, or to conduct investigations.
8. Inmates.Our organization may disclose your identifiable health information to correctional institutions or law enforcement officials if you are an inmate or under the custody of a law enforcement official. Disclosure for these purposes would be necessary: (a) for the institution to provide health care services to you, (b) for the safety and security of the institution, and/or (c) to protect your health and safety or the health and safety of other individuals.
9. Workers Compensation Our organization may release your identifiable health information for worker's compensation similar programs.
10.Information Not Personally Identifiable. We may use or disclose health information about you in a way that does not personally identify you or reveal who you are.
E. YOUR RIGHTSREGARDING YOUR REGARDING HEALTH INFORMATION
You have the following rights regarding the identifiable health information that we maintain about you:
1.Confidential Communications. You have the right to request that our organization communicate with you about your health and related issues in a particular manner or at a certain location. For instance, you may ask that we contact you at home, rather than work. In order to request a type of confidential communication, you must make a written request to Morgan Porter,General Manager or Julie Rothrock, Assistant General Manager, Good's Pharmacy & Home Medical Equipment, 807 S Beckham Ave. , Tyler, Texas 75701 specifying the requested method of contact,or the location where you wish to be contacted. Our organization will accommodate reasonable requests. You do not need to give a reason for your request. For further information you may contact Morgan Porter or Julie Rothrock at (903) 592-8283.
2.Requesting Restrictions. You have the right to request a restriction in our use or disclosure of your identifiable health information for treatment, payment or health care operations. Additionally, you have the right to request that we limit our disclosure of your identifiable health information to individuals involved in your care or the payment for your care, such as family members and friends. We are not required to agree to your request. However, if we do agree,we are bound by our agreement except when otherwise required by law, in emergencies, or when the information is necessary to treat you. In order to request a restriction in our use or disclosure of your identifiable health information, you must make your request in writing to Morgan Porter, General Manager or Julie Rothrock, Assistant General Manager,Good's Pharmacy & Home Medical Equipment, 807 S. Beckham Ave., Tyler, Texas 75701. Your request must describe in a clear and concise fashion: (a) the information you wish restricted; (b) whether you are requesting to limit our organization's use, disclosure or both; and (c) to whom you want the limits to apply. For further information you may contact Morgan Porter or Julie Rothrock at (903) 592-8283.
3.Inspection and Copies. You have the right to inspect and/or obtain a copy of the identifiable health information that may be used to make decisions about you, including patient medical records and billing records. You must submit your request in writing to Morgan Porter, General Manager or Julie Rothrock, Assistant General Manager, Good's Pharmacy & Home Medical Equipment, 807 S. Beckham Ave., Tyler, Texas 75701 in order to inspect and/or obtain a copy of your identifiable health information. Our organization may charge a reasonable fee for the costs of copying, mailing, labor and supplies associated with your request. Our organization may deny your request to inspect and/or copy in certain limited circumstances. If our decision to deny such a request is reviewable under applicable law, you may request a review of our denial. Reviews will be conducted by another licensed health care professional chosen by us, and that decision is final. For further information you may contact Morgan Porter or Julie Rothrock at(903) 592-8283.
4.Amendment. You may ask us to amend your health information if you believe it is incorrect or incomplete, and you may request an amendment for as long as the information is kept by or for our organization. To request an amendment, your request. must be made in writing and submitted to Morgan Porter, General Manager or Julie Rothrock, Assistant General Manager, Good's Pharmacy & Home Medical Equipment, 807 S Beckham Ave., Tyler, Texas 75701. You must provide us with a reason that supports your request for amendment. Our organization will deny your request if you fail to submit your request (and the reason supporting your request) in writing. Also, we may deny your request if you ask us to amend information that is: (a) accurate and complete; (b) not part of the identifiable health information kept by or for the organization; or (c) not created by our organization, unless the individual or entity that created the information is not available to amend the information. For further information you may contact Morgan Porter or Julie Rothrock at (903) 592-8283.
5.Accounting of Disclosures. All of our patients have the right to request an"accounting of disclosures" made for purposes other than treatment,payment, or our healthcare operationshealth care An "accounting of disclosures"is a list of certain disclosures our organization has made of your identifiable health information. In order to obtain an accounting of disclosures, you must submit your request in writing to Morgan Porter, General Manager or Julie Rothrock, Assistant General Manager, Good's Pharmacy & Home Medical Equipment, 807 S Beckham Ave., Tyler, Texas 75701. All requests for an "accounting of disclosures" must state a time period for the requested disclosures. This time period may not include dates before April 14, 2003, and may not be for a period of time that is longer than six years. The first list you request within a 12 month period is free of charge, but our practice may charge you for additional lists within the same 12 month period. Our organization will notify you of the costs involved with additional requests, and you may withdraw your request before you incur any costs. For further information you may contact Morgan Porter or Julie Rothrock at (903) 592-8283.
6. Right to a Paper Copy of This Notice. You are entitled to receive a paper copy of our notice of privacy practices. You may ask us to give you a copy of this notice at any time. To obtain a paper copy of this notice, contact Morgan Porter,General Manager or Julie Rothrock, Assistant General Manager, Good's Pharmacy & Home Medical Equipment, 807 S. Beckham Ave., Tyler, Texas 75701 or call Morgan Porter or Julie Rothrock at (903) 592-8283.
7. Right to File a Compliant. If you believe your privacy rights have been violated, you may file a complaint with our organization or with the Secretary of the Department of Health and Human Services. To file a complaint with our organization, contact Morgan Porter, General Manager or Julie Rothrock, Assistant General Manager, Good's Pharmacy & Home Medical Equipment, 807 S. Beckham Ave., Tyler, Texas 75701 or call Morgan Porter or Julie Rothrock at (903) 592-8283. There will be no retaliation or penalty for filing a complaint.
8. Right to Provide an Authorization for Other Uses and Disclosures. Our organization will obtain your written authorization for uses and disclosures that are not identified by this notice or permitted by applicable law. Any authorization you provide to us regarding the use and disclosure of your identifiable health information may be revoked at any time in writing. After you revoke your authorization, we will no longer use or disclose your identifiable health information for the reasons described in the authorization. Please note: We are required to retain records of your care.
This notice was published and becomes effective on April 14, 2003.
